Book an Appointment

A Credit Card is required to be on file when booking a spa service. We do not pre-charge, it is to hold your appointment time. You may change your form of payment at the time of check out after your service.


SERVICES ON PAUSE:
SERVICES TO MINORS UNDER 16 YEARS OF AGE

Appointments booked online: We may need to move your appointment 15 to 30 minutes earlier or later depending on our schedule. We will contact you if this is necessary.

CANCELLATION POLICY

We require 24 hours notice to change or cancel an appointment.

In the unlikely event you cancel your appointment, we will do our best to re-book your service time with another client. If we cannot do so we will automatically charge your credit card 50% of the amount of the service.

If you book a same day appointment, the 24 hour cancellation policy still applies to that service.

PLEASE EMAIL US AT MUSEINFO@THEURBANMUSE.COM IF YOU ARE HAVING ANY TROUBLE BOOKING ONLINE. WE WILL GET BACK TO YOU WITHIN 24HRS


SERVICE CONTRAINDICATIONS

PLEASE CLICK HERE BEFORE MAKING AN APPOINTMENT

It’s important you advise us of any medical conditions or other influences, which may affect your ability to have a particular service.

What to know about online booking 

Services and times available 

The online booking system only allows OPTIMAL appointment times and the most popular services to be booked.

Please note! If you don’t see the time, service, or therapist you are looking for, please call our front desk at 973-627-3455 x 0 for further assistance.
 

minor policy - PLEASE BE AWARE, WE ARE CURRENTLY NOT PROVIDING SERVICES TO MINORS under 16 years old.

Our minors policy requires that all persons under the age of 18 must have our Minor Consent Form AND Intake Form filled out and signed by a parent/guardian.

  • For clients under 14 parent/guardian must be in the room.

  • For clients, age 14-15 parent/guardian must be either in the room or in the facility during the session.

  • For clients age 16 & 17, if both client and parent/guardian are comfortable, after signing the consent form, the parent/guardian may leave the premises but must remain reachable by cell phone.

  • No one under 18 is allowed in the spa unless receiving a service.
     

specific therapist request

Please note: if you book a service without initially requesting a 'specific therapist' then your service may be moved to any therapist of the same gender prior to your service time. 


Appointment booking timeline

Online appointments are available to be booked approximately 1 to 2 months in advance, if you are looking to book beyond that please call 973-627-3455 x0 to book a service.

We look forward to seeing you online!!